LAST UPDATED: FEBRUARY 1, 2023
TERMS OF USE – PLEASE READ CAREFULLY
This mobile/web application and physical platform (“Platform”) is owned and operated by EventRoostr, Inc d/b/a AisleGo (hereafter, “AisleGo” or “Company”), with participation by various vendors offering goods and services via the Platform. These terms of use (“Terms of Use”), located at aislego.co/terms apply to your use of this Platform and any account you may establish on the Platform. As used herein, the words “user,” “you” and “your” mean Users and vendors of the Platform and the words “we,” “us” and “our” shall refer exclusively to EventRoostr, Inc d/b/a AisleGo. These Terms of Use constitute a binding legal agreement between you and AisleGo which exists by access and use of this Platform. No further action is required and your acceptance of these Terms of Use are deemed to have been received and accepted by you upon your access and use of the Platform. Should there be a conflict between the Terms of Use and any other terms and conditions pertaining to this Platform or to any third parties related to this Platform, then the Terms of Use shall control. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS STATED IN THESE TERMS OF USE, THEN DO NOT USE THE PLATFORM. THESE TERMS OF USE ARE SUBJECT TO CHANGE AND MAY BE MODIFIED AT ANY TIME IN WRITING, AND ANY SUCH MODIFICATION SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE PLATFORM.
These Terms of Use apply to all visitors and users of our Platform, including registered wedding parties, licensors, licensees and vendors, but some provisions apply to each party differently.
YOUR INFORMATION AND PLATFORM CONTENT
You represent that all of the information, data and other materials you post, upload, share, store, or otherwise provide through this Platform or to AisleGo through any other means (“User Submissions”) are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided, as appropriate. Some features that may be available on this Platform require registration. By registering, you agree to provide true, accurate, current and complete information about yourself or your business.
You agree that the Platform itself, as well as all content, videos, materials, products and/or services made available on the Platform by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by the Company and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, text, design, graphics, logos, icons, images, audio clips, User Submissions, downloads, interfaces, code and software, voice, and sound recordings, artwork, photos, documents as well as the selection and arrangement thereof.
USE OF PLATFORM
Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Platform solely for your personal purposes (“License”). No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Platform or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company. You are solely responsible for compliance with any and all applicable laws, rules, regulations and local ordinances, including without limitation, necessary permits (collectively, “Regulations”) that may apply to your use of the Content or the Platform.
All Content, such as text, design, graphics, logos, icons, images, videos and sound files, and other materials contained in the Platform, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Platform, are either the property of, or used with permission by the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Platform shall be construed as granting, by implication or otherwise, any License or right to use any trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Platform or in any Content in any way, you may notify Company at support@aislego.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
REGISTRATION ON THE PLATFORM.
Registration requires you to (1) indicate agreement to these Terms of Use, (2) provide contact information and identification details, and (3) submit any other form of authentication required as part of the registration process, in AisleGo’s sole discretion. You agree to accept responsibility for all activities that occur under your account and password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. You will notify AisleGo immediately of any unauthorized use of your AisleGo account or the Platform known to you, whether by you or a third party. You may cancel your AisleGo account at any time by contacting AisleGo customer support. AisleGo may terminate your account and refuse any and all current or future use of the Platform or other services, or any portion thereof, (i) in order to comply with applicable Regulations, (ii) if you provide any information that AisleGo determines, in its sole discretion, is untrue, inaccurate, not current or incomplete (or if the information becomes or could become untrue, inaccurate, not current or incomplete), (iii) if AisleGo determines, in its sole discretion, that you are using your AisleGo account in a manner not permitted by these Terms of Use, or (iv) in other circumstances, as AisleGo deems appropriate in its sole discretion.
PASSWORD
You may receive a password in connection with your use of this Platform. You will be responsible to maintain the confidentiality of your password and account and will be solely responsible for all activities that occur under your password and account. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your login credentials, please notify AisleGo immediately. AisleGo may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Platform, have been made by you unless we receive notice indicating otherwise.
ROOSTRPOINTS
RoostrPoint Value (RPV) is a point system structure to establish each Vendor’s ranking in their market and category search results. In order to earn RPV, the Vendor may engage in the following:
(i) Purchase RPV tokens through the vendor marketplace labeled RoostrPoints. These RPV tokens will enable the Vendor to temporarily increase their ranking for the Platform; however, the RPV tokens shall have an expiration time frame, or
(ii) Organically earn RPV points by staying active on the Platform and encouraging customer engagement as follows: (x) signing up and completing their vendor profile; (y) completing a booking/transaction; and (z) receiving a positive customer review, or such other criteria established by the Company.
USER SUBMISSIONS
Any creative or original materials or any other creative suggestions, text, software, music, sound, photographs, graphics, videos, messages, ideas, notes, drawings, concepts, marketing plans or other information that any user, whether individual or entity (including Vendors), submitted to us by electronic mail or otherwise, will be treated in accordance with these Terms of Use and our Privacy Policy.
By submitting and/or posting User Submissions to the Platform, you automatically grant to AisleGo a worldwide, royalty-free, perpetual, irrevocable, non-exclusive and fully assignable and sublicensable right to use, reproduce, modify, adapt, publish, edit, translate, distribute, perform, create derivative work of and display such User Submissions alone, or as a part of other works in any form, media, or technology, whether now known or hereafter developed. Any Content you transmit or post may be used by AisleGo or licensed to others by AisleGo for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting.
As a user, you are responsible for your own User Submissions and are responsible for the consequences of your posting such User Submissions. You acknowledge that you are responsible for any User Submissions you may submit through the Platform, including the legality, reliability, appropriateness, originality and copyright of any such User Submissions. You may not upload to, distribute or otherwise publish through this Platform any User Submission that: (i) is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; (ii) is obscene, sexually-explicit, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; (iii) is confidential, proprietary, invasive of privacy or publicity rights, infringing on intellectual property rights, unlawful, harmful, threatening, false, fraudulent, libelous, defamatory, obscene, vulgar, profane, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, including, but not limited to any content that encourages conduct that would constitute a criminal offense, violates the rights of any party or otherwise gives rise to civil liability or otherwise violates any applicable U.S. or foreign laws; (iv) may contain software viruses or malware; (v) is an advertisement, solicitation, promotional material, “junk mail,” “spam,” chain letters, pyramid schemes or any form of commercial content; (vi) impersonates another person or misrepresents your affiliation with any person or organization; (vii) contains personal information (such as phone numbers, Social Security numbers, payment card numbers, account numbers, addresses or employer references), except where we expressly ask you to provide such information; (viii) contains messages that offer unauthorized downloads of any copyrighted, confidential or private information; or (ix) contains identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message; this prohibition includes but is not limited to (a) using the invitation functionality that may be available on the Platform to send messages to people who do not know you or who are unlikely to recognize you as a known contact; (b) using the Platform to connect to people who do not know you and then sending unsolicited promotional messages to those direct connections without their permission; or (c) sending messages to distribution lists, newsgroup aliases or group aliases. Furthermore, you will not access the Platform to obtain a list of users of the Platform or access or use any secure or non-public areas of the Platform without authorization or frame or link to the Platform. AisleGo does not represent or guarantee the truthfulness, accuracy, or reliability of any Content posted by other users or endorse any opinions expressed by users. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any Content. You acknowledge that any reliance on material posted by other users will be at your own risk. AisleGo does not screen communications in advance and is not responsible for screening or monitoring material posted by users. AisleGo reserves the right to remove Content, expel users and prevent their further access to the Platform for violating these Terms of Use or the applicable Regulations.
VENDORS
AisleGo may allow wedding services vendors that have entered into a vendor services agreement (prepared by AisleGo) (“Vendor Agreement”) with AisleGo (“Vendors”) to create profiles on the Platform (“Vendor Profiles”). If there is a conflict between these Terms of Use and the Vendor Agreement, the terms of the Vendor Agreement shall control. For more information about becoming a Vendor, click HERE.
Vendor agrees and acknowledges that Vendor Profiles include User Submissions. Vendors are responsible for providing accurate and current information in their Vendor Profiles. All Vendor User Submissions must comply with the provisions of these Terms of Use. Submitting and/or posting User Submissions to the Platform does not alter the ownership of the User Submissions. User Submissions you own continue to belong to you. By submitting and/or posting User Submissions to the Platform, you automatically grant AisleGo a worldwide, royalty-free, non-exclusive and fully assignable and sublicensable right and License to use, reproduce, publish, distribute, modify, adapt, publish, edit, translate, distribute, perform, link to, create derivative work of and display such User Submissions alone, or as a part of other works in any form, media, or technology, whether now known or hereafter developed. This License may be revoked with 90 days’ written notice to support@aislego.com.
This License grants AisleGo the ability to use your User Submissions to create, promote and market your Vendor listing on AisleGo’s Platform (including, but not limited to, its real weddings, wedding vendor experiences, and expert advice platforms), as well as to provide other related products and/or services through the Platform (including, but not limited to, any matching or networking services, through which we connect you with other AisleGo users or otherwise facilitate communications between you and them). For the same purposes, AisleGo may reproduce, modify, adapt, publish, edit, distribute, perform, link to, create derivative work of and publicly display such User Submissions along with, or as a part of, other works in any form, media, or technology, whether now known or hereafter developed. Any User Submissions you transmit or post may be used by AisleGo to promote AisleGo’s inspirational content platforms and/or other related products or services, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting.
Vendors may identify certain other Vendors as preferred (“Preferred Vendor”) as part of their User Submissions, including on their Vendor Profiles; provided that Vendors may not link to and publicly display such Preferred Vendors’ Vendor Profile without such Preferred Vendors’ acceptance. Such Preferred Vendor with respect to any given Vendor are referred to as a “Vendor Network.” Additionally, if a couple or other user indicates through the Platform or User Submissions, that it has selected you as a Vendor, then your relationship with this user may be made publicly available or available to others.
Subject to a Vendor’s terms and conditions, if you are a Vendor or if you interact with a Vendor, you acknowledge and agree that: (i) AisleGo does not and will not endorse any Vendor or any such Vendor’s products or services (whether or not we match or connect such Vendor with other AisleGo users, or otherwise facilitate communications between them); (ii) AisleGo is not responsible for assisting Vendors and other AisleGo users in reaching an agreement (which includes agreements between Vendors); (iii) AisleGo is not responsible for assisting Vendors in providing goods and services to other AisleGo users; (iv) while all AisleGo users are required to give us accurate information about themselves, AisleGo cannot and will not verify this information; (v) any transaction a Vendor enters into with another AisleGo user is strictly between such Vendor and the other AisleGo user, and we are not a party to that transaction (whether or not we match or connect such Vendor with such other AisleGo user, or facilitate communications between them, and whether or not we facilitate a Vendor’s creation or management of their respective Vendor Network); (vi) AisleGo makes no guarantees or promises with respect to the success of transactions between Vendors and other AisleGo users (including couples, guests, Vendors, and/or other users); (vii) any dispute an AisleGo user may have with another AisleGo user is between those AisleGo users, and we will not be a party to that dispute; and (viii) no interaction among Vendor, Customer and AisleGo shall be construed as AisleGo’s endorsement or recommendation of a Vendor.
Vendors are solely responsible for compliance with all applicable Regulations or other taxes and payments which may be applicable to their respective products or services. If you are a Vendor, you agree that you are solely responsible for your products and services and agree to indemnify, defend and hold harmless AisleGo from any claims, suits, losses, damages, costs and expenses (including reasonable attorneys’ fees) relating to or arising from your products and services, including any violation of any Regulations, or other taxes and payments which may be applicable to your products and services.
VENDOR REVIEWS
AisleGo permits verified users to post reviews of Vendors on Vendor Profiles or other areas of the website (“Vendor Reviews”). Vendor Reviews consist of opinions and information left by users about Vendors. We may, but are not required to, take certain steps to ensure the Vendor Review is accurate, including proof that a user conducted business (or attempted to conduct business) with a Vendor. AisleGo reserves the right to remove any Vendor Review: (i) that contains profane, vulgar, discriminatory or adult material: (ii) for which we are provided with a binding ruling or settlement agreement from a valid and certified dispute resolution service, or are provided with a court order finding that the Vendor Review is slanderous, libelous, defamatory or otherwise illegal or the court order requires removal; (iii) that makes any reference to actions taken or purported to be taken by AisleGo or any law enforcement organization; (iv) that violates these Terms of Use; (v) from a user that cannot be verified; or (vi) if required by applicable Regulation.
AFFILIATE SERVICES
AisleGo offers affiliate services (“Affiliate Services”) for an additional fee. For more information on Affiliate Services, please visit aislego.co/affiliate.
EXPERIENCES
At AisleGo, we help users to research and connect with agents and suppliers to plan and book travel experiences and related support services (“Experiences”); however, we are not a travel agent or a supplier of travel experiences, and we do not provide such experiences ourselves. If you purchase an Experience through AisleGo, you will be purchasing a hotel, tour, ticket or other service through a third-party travel agent or directly from the third-party supplier.
LINKS FROM THE PLATFORM
The Platform may contain links to other sites and resources provided by third parties. These links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. We encourage you to read the terms and privacy statements of all such websites, as their policies may be materially different from ours.
GEOGRAPHIC RESTRICTIONS
The owner of the Platform is based in the State of New Jersey in the United States. We provide this Platform for use only by persons located in the United States. We make no claims that the Platform or any of its content is accessible or appropriate outside of the United States. Access to the Platform may not be legal by certain persons or in certain countries. If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
NON-DISCRIMINATION POLICY
AisleGo prohibits discrimination by Vendors or licensors against couples, guests, visitors, users, or any other party (“Protected Class”) on the basis of race, ethnicity, color, religion, sex, national origin, ancestry, physical characteristic, disability, marital status, family status or composition, pregnancy status, sexual orientation, gender identity, gender expression, political affiliation, veteran or citizenship status, age, or any other characteristic protected under applicable federal, regional, state, or local law (“Protected Characteristic”). Such discrimination includes, but is not limited to, doing any of the following: refusing to provide goods or services to, or accept goods or services from, a member of any Protected Class on the basis of a Protected Characteristic; submitting discriminatory content on the Platform; imposing any different terms or conditions upon a member of any Protected Class on the basis of a Protected Characteristic; or any other conduct that improperly takes into account any Protected Characteristic. AisleGo will take steps, in its sole discretion, to enforce this policy, up to and including the suspension or removal from the Website of anyone who violates this policy. In addition, Vendors should make every effort to be welcoming to couples of all backgrounds and shall comply with the AisleGo Vendor Pledge. Vendors who, in AisleGo’s belief, demonstrate a pattern of refusing to provide goods or services to couples who are members of a protected class (even while articulating legitimate reasons) undermine the strength of our community and may be suspended or removed in AisleGo’s sole discretion. If you experience discrimination from any couple, guest, Vendor, AisleGo employee, licensor, visitor, or user of the Platform, please contact support@aislego.com, with the subject “Non-Discrimination Policy”, so we can investigate and take appropriate measures.
DISCLAIMER
NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE PLATFORM AND/OR ANY CONTENT ON THE PLATFORM SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE PLATFORM. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE PLATFORM, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE PLATFORM OR THE COMPANY’S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS PLATFORM, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS PLATFORM ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY PLATFORM OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
While the Company uses reasonable efforts to include accurate and up-to-date information in the Platform, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Platform.
When you register with the Company and/or this Platform, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
If you send comments or suggestions about the Platform to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system, whether password protected or not, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Platform. Use of the Platform is completely at your own risk. In the event of a security incident involving unauthorized access, use or disclosure of personal information where a third party with whom we share personal information is involved, we will seek to work cooperatively with them to protect the personal information we have shared with them.
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Platform, you signify your acceptance of the Company’s Privacy Policy, aislego.co/privacy. We may update the Privacy Policy from time to time in our sole discretion and post an updated version of the notice at the URL provided above. The Privacy Policy is governed by, and hereby incorporated herein by reference into, these Terms of Use. If you do not agree with this Privacy Policy, in whole or part, please do not use this Platform.
LIMITATION OF LIABILITY
THE SUPPLIERS AND PROVIDERS WHOSE PRODUCTS AND SERVICES ARE AVAILABLE ON THE PLATFORM ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF AISLEGO. AISLEGO IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIER OR PROVIDER OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM THE PRODUCTS OR SERVICES THEY PROVIDE. AISLEGO HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND HAS NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
THE INFORMATION, PRODUCTS AND SERVICES PUBLISHED ON THE PLATFORM MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS.
AISLEGO AND ITS RESPECTIVE EMPLOYEES, PARTNERS AND SUPPLIERS MAKE NO GUARANTEE ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. AISLEGO AND ITS RESPECTIVE EMPLOYEES, PARTNERS AND SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THE PLATFORM AT ANY TIME.
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE PLATFORM AND/OR FOR USE OF YOUR AISLEGO ACCOUNT (INCLUDING THE EVENT COORDINATOR SERVICES), COMMUNICATIONS WITH THIRD PARTIES, AND PURCHASE AND USE OF THE PRODUCTS AND SERVICES AVAILABLE THROUGH THE PLATFORM. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE, AND/OR USE OF THE PLATFORM MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK AND THAT THE PLATFORM IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (INCLUDING, WITHOUT LIMITATION, CONSUMER PROTECTION LAW), NEITHER AISLEGO NOR ITS EMPLOYEES, PARTNERS, LICENSORS, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO (1) THIS PLATFORM, OR ANY OTHER PLATFORM OR RESOURCE YOU ACCESS THROUGH A LINK MADE AVAILABLE TO YOU THROUGH YOUR USE OF THIS PLATFORM; (2) ANY ACTION WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US; (3) YOUR AISLEGO ACCOUNT OR ANY TERMINATION OR CANCELLATION OF YOUR ACCOUNT WITH AISLEGO OR ANY THIRD PARTY VENDOR (UNDERSTANDING AND AGREEING THERE IS NO OBLIGATION OR LIABILITY BY AISLEGO FOR ANY TERMINATION OR CANCELLATION OR ANY CLAIM MADE AS A RESULT OF SUCH TERMINATION OR CANCELLATION, IT BEING UNDERSTOOD AISLEGO IS DEEMED A PASS-THROUGH ENTITY WITH NO PRIVITY OF CONTRACT WITH A THIRD PARTY VENDOR); (4) ANY DELAY OR INABILITY TO USE THE PLATFORM OR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE PLATFORM; (5) THE MODIFICATION, REMOVAL OR DELETION OF ANY CONTENT SUBMITTED OR POSTED ON THE PLATFORM; (6) ANY USE OF THE PLATFORM; OR (7) ANY TRAVEL SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF AISLEGO, ITS LICENSORS, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS, HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE PLATFORM, OR OBTAINED FROM A LINKED PLATFORM OR RESOURCE. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, LOSS OF PROFITS BY YOU, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER AISLEGO NOR ITS LICENSORS, SUPPLIERS OR THIRD-PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE PLATFORM. YOUR REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH AISLEGO IS TO DISCONTINUE YOUR USE OF THE PLATFORM. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. AISLEGO’S MAXIMUM AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL BE US$100. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
INDEMNIFICATION
You agree to indemnify and hold the Company and each of its directors, officers, employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Platform, (iv) your use of the Platform or any services that the Company may provide via the Platform, and (v) your conduct in connection with the Platform or the services or with other users of the Platform or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company. Nothing herein shall be construed to obligate Company to be liable for the prior, existing or future obligations, liabilities or debts of any other party.
The checkout pricing is based upon the listed block rate or the price per person (as indicated by “pp”). Block rate pricing is a one time charge for the package and/or service. Per person pricing is based upon the guest count the user provided. This guest count can be modified by selecting the “Wedding Details” link on the checkout screen. Final pricing is predicated on the updated and final guest count provided on the checkout screen and is the minimum guest count for that booking. This guest count number cannot be reduced after booking. NOTE: This does not require the provided amount of guests to show up for that event. This only stipulates the minimum package price for that booking based on the provided guest count. If additional guests are anticipated, above and beyond the guest count on the booking, the buyer should communicate that with the vendor by submitting a Change Request to ensure accommodation consistent with vendor pricing and policies.
CHANGE REQUEST POLICY
Once a booking has been booked and approved, the package details, pricing, guest count, and date cannot be changed through the app. However, if circumstances change with the buyer a change request request can be made through the “Bookings” tab in Account Settings. A change request notifies the vendor of the buyer’s intent to update and/or change the details of the confirmed booking. A change request may or may not be honored for transfer or package detail updates. However, final determination is made at the full discretion of the vendor. In the event of a cancel request, please see PAYMENTS SCHEDULE & CANCELLATION POLICY. Vendor will approve or deny any transfer or package detail update change request.
REFUND POLICY
AisleGo has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. If a request for refund is warranted, the user is directed to make any and all refund requests directly to the vendor.
PAYMENTS SCHEDULE & CANCELLATION POLICY
A minimum of 25% initial deposit is required to secure the vendor service and/or package for the event at the time of booking. The remaining balance of the booking will be spread evenly over the remaining months until 30 days before the date of the event, at which time the booking will be paid in full. Payment can be accepted through credit card or ACH payment drafts. All deposits and payments are non-refundable. A change request can be made to request transferring, updating, or cancelling the booking. In case of cancellation request, once approved, all deposits and payments made will be forfeited. Any remaining collections on the balance of the booking will be suspended once cancellation has been approved. In case of transfer request, the request will be sent to the vendor to arbitrate the request and may elect to update the status of the booking after a decision has made to approve or deny the transfer.
CANCELLATION DUE TO NON-PAYMENT/CHRONIC PAYMENT FAILURE
If payment for a booking is not received, the following terms of cancellation will apply. In the unfortunate event of cancellation due to non-payment any payments and deposits previously made will be forfeited. Cancellation due to non-payment will only occur after all reasonable attempts to collect the outstanding balance or installment have been exhausted. Initially, the status of the invoice will change from “Approved” to “Cancellation Pending,” and ultimately to “Cancelled” if the outstanding payment is not resolved. A notice of cancellation will be sent to the email address provided in the invoice indicating failed attempts to collect payment. AisleGo will make a maximum of three payment collection attempts which will be made within 16 days of the initial failed payment. After these attempts, if the payment remains unresolved, the booking will be moved to the “Cancelled” status.
BOOKING REHABILITATION
In the rare event that a booking is cancelled, there is an opportunity for the customer to attempt a booking rehabilitation. To initiate this process, a written request must be sent via email to support@aislego.com. This email will be forwarded to the vendor for final adjudication. If the request for rehabilitation is approved, a 25% rehabilitation fee payable to AisleGo will be added to the invoice, which includes the remaining balance of the previously cancelled booking. Only after full payment has been posted and received, the cancellation will be revoked, and the status of the booking will be changed to “Paid in Full.” It is important to note that rehabilitation requests are not considered final until the vendor has provided written approval and final payment has posted and accepted.
GENERAL PROVISIONS
The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
This agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in New Jersey. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound.
ARBITRATION
At Company’s sole discretion, it may require You to submit any disputes arising from these Terms of Use or use of the Platform, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying New Jersey law.
FORCE MAJEURE
AisleGo shall be excused from performance under these Terms of Use, to the extent it is prevented from or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from (i) weather conditions or other elements of nature or acts of God, (ii) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion, (iii) quarantines or embargoes, (iv) labor strikes, or (v) other causes beyond the reasonable control of AisleGo. In the event that AisleGo is temporarily unable to ship to you a purchased item because of such an event, AisleGo will give you the option of deferring shipment or receiving a refund of your charges.
YOUR COMMENTS AND CONCERNS
This Platform is operated by EventRoostr, Inc d/b/a AisleGo, located at 80 West MY Lane Morrisville, Pennsylvania 19067.
All other feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: support@aislego.com.
